Job description

Customer Services Representative Supervisor (NOC 62023)

JMH Stones Ltd.

1. General Information

1) Location: Markham, ON

2) Salary Range: $28.50 to $31.50 / hour (To be negotiated)

3) Vacancy: 1

4) Employment Type: Permanent Employment and Full Time

5) Work Hours: 40 hours / week

6) When to Start: As soon as possible

2. Job Requirements

1) Languages: English.

2) Education: College diploma/certificate.

3) Related Experience: 1 year to less than 2 years; experience in the occupation supervised is required.

4) Work Conditions and Physical Capabilities: Work under pressure and remote work available.

5) Personal Suitability: Effective interpersonal skills, Organized, Excellent written communication, and Excellent oral communication.

6) Business Equipment and Computer Applications: MS Word, MS PowerPoint, and MS Excel.

3. Main Responsibilities

1) Co-ordinate, assign and review the work of clerks engaged in providing information and customer service;

2) Establish work schedules and procedures;

3) Co-ordinate activities with other work units or departments;

4) Prepare and submit progress and other reports;

5) Identify training needs and train workers in job duties and company policies;

6) Ensure smooth operation of equipment and arrange for maintenance and repair work;

7) May perform the same duties as workers supervised.

4. How to Apply

By email: hr.jmhstones@gmail.com

5. Who can apply for this job?

Canadians and international candidates

Thank you for your interest in working with us. If your experience and qualifications are a good match for this position, we will contact you for an interview. Only applicants selected for an interview will be contacted.