Job description

User support technician (TEER-22221)

By 7413689 MANITOBA LIMITED O/A  FLEETHUNT TECHNOLOGIES

Job details

• Location Calgary, AB T2E 7T8
• Salary 29.00 hourly 35 hours per Week
• Terms of employment Permanent employment Full time
• Day, Evening, Morning, Weekend
• Start date Starts as soon as possible
• Benefits: Other benefits
• Vacancies 2 vacancies

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work setting

• Relocation costs covered by employer
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• 5-10 people
• Networking hardware
• Networking security
• Intranet
• Internet
• Servers
• MS Office
• Spreadsheet
• Public transportation is available
• Free parking available
• Learning/training paid by employer
• Parking available

Responsibilities

Tasks

Supervision

Experience and specialization

Computer and technology knowledge

Additional information

Transportation/travel information

Benefits

Other benefits

Employment groups 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Youth

How to apply

By email

hiring@fleethunt.ca

By mail

1928 18 Ave NECalgary, ABT2E 7T8