Job description

X-Axis Solutions is looking for aTechnical Support Analyst at this location: 2800 Skymark Avenue, Mississauga, ON L4W 5A6 Canada.

Technical Support Analyst responsibilities:

• Responding to technical support tickets.
• Talking directly to the customer to determine the nature of the technical issue.
• Connecting to the customer’s computer system via remote access.
• Traveling to the customer’s office or server location for hardware and network malfunctions.
• Identifying the nature of the software, or networking issue.
• Providing the customer with resolution choices.
• Set up equipment for employee use and installing software upgrades, or networking cables.
• Fixing any software issues.
• Providing minor technical or operational training.
• Completing IT support logs.

INFORMATION ABOUT THE JOB:

Location Of Work:  2800 Skymark Avenue, Mississauga, ON L4W 5A6 Canada.

Job Type: Full-Time

Experience: 7 months to less than 1 year

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Who Can Apply: Indigenous, Vulnerable Youth, Newcomers, Persons with disabilities

Benefits: Medical & Dental Insurance

Asset Languages: English

Use The Following Email To Apply For The Job: careers@xaxis.solutions