Job description

User support technician 

Multiple Solution Technologies

Job details

• Location12 Bristol AveBrampton, ONL6X 2B3
• Salary26.75 hourly / 35 hours per Week
• Terms of employmentPermanent employmentFull time
• Start dateStarts as soon as possible
• vacancies: 1 vacancy

• Overview

  Languages

  English

  Education

  • College/CEGEP

  Experience

  1 year to less than 2 years

  Responsibilities

  Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

  Additional information

  Personal suitability

  • Organized

  Employment groups Help - Employment groups

  This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth

  Who can apply to this job?

  The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

   

  How to apply

  By email

  hr@solutionsexpert.ca

  This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • What is the highest level of study you have completed?