Work site environment

• Outdoors
• At heights
• Confined spaces

Work setting

• Installation
• Maintenance
• On-site customer service
• Testing
• Various locations
• Repair
• Service

Responsibilities

Tasks

• Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
• Inspect and test operation of telecommunications equipment
• Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
• Repair or replace defective telephone equipment
• Test installed telephone systems to locate transmission faults
• Analyze test results and adjust, change or repair switching system, network, associated equipment and software
• Complete and maintain test and service reports
• Operate computerized testing systems to conduct service tests on customer lines and equipment
• Climb and work aloft on poles, ladders or other support structures
• Connect, disconnect and relocate cable outlets
• Determine work assignments
• Inspect, test and repair cable signals and associated equipment
• Install cable modems and software to enable Internet access
• Maintain and repair aerial and underground transmission systems
• Repair or replace faulty cables, power suppliers and amplifiers

Experience and specialization

Computer and technology knowledge

• Telephone system
• Computerized testing system
• Telecommunication system

Area of specialization

• Telephone installation and repair
• Switch network installation and repair
• Telecommunication service testing
• Telecommunications equipment

Additional information

Work conditions and physical capabilities

• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Weight handling

• Up to 23 kg (50 lbs)

Own tools/equipment

• Steel-toed safety boots
• Safety glasses/goggles
• Safety harness

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Team player
• Accurate
• Dependability