Job description

Welcome to Madison Dental Studio, where we strive to provide high-quality, comprehensive dental care. Our practice is dedicated to employing advanced dentistry technologies in a welcoming and caring environment. We focus on assisting our patients and their families in achieving excellent oral health and glowing smiles. Our objective is to collaborate with patients who appreciate and value our dental excellence commitment. We aim to improve oral health and enhance the overall quality of life through our top-notch dentistry services. We offer comprehensive general dental care for adults and children. Our services include Dental Emergency, Dental Hygiene & Prevention, Restorative Dentistry, Dental Surgery, Cosmetic Dentistry, Invisalign, Children's Dental Care, and Root Canal Treatment. Currently, we are looking for a motivated, detail-oriented Medical Administrative Assistant to join our team. This role represents a fantastic opportunity to contribute to our mission of delivering consistently exceptional dental care.

Employer Information

Company’s Legal name: Dr. Neda Dibaji Inc.

Company’s Operating name: Madison Dental Studio

Website: www.madisondentalstudio.ca

Business Address: #106 - 4350 Hastings St, Burnaby, BC, V5C 2J9

Position Description

Position: Medical Administrative Assistant

Type of employment: Full-Time, Permanent

No of positions: 1

Anticipated Start date: As soon as possible.

Work Location: #106 - 4350 Hastings St, Burnaby, BC, V5C 2J9

Salary and Benefits

Salary: $26.00 per hour

Overtime and Vacation Pay

Stable & full-time employment

Work-life balance through the flexible and accommodating work environment.

Job Responsibilities

• Organizing, setting up, and confirming appointments, which involves efficient communication between medical staff and
• patients.
• Digitally managing medical reports, patient records, dental histories, x-rays, and other forms of correspondence.
• Engaging with patients to ensure completion of necessary forms, documents, case histories, and consent forms.
• Assisting with the completion and submission of insurance and other claim forms, including any necessary pre-authorizations.
• Maintaining medical and dental records confidentially.
• Overseeing billing operations and the preparation of financial statements.
• Providing internal administrative support, including document tracking, filing, and reporting duties.
• Maintaining inventory and ordering supplies, when necessary, as well as coordinating with dental laboratories and suppliers as
• required.
• Ensuring compliance with clinic practices and procedures.
• Managing the scheduling of follow-up appointments and providing patients with reminders of their upcoming appointments.
• Assisting in resolving any patient concerns or complaints, always aiming for the highest level of patient satisfaction.
• Participating in regular team meetings and continuing education sessions as required.
• Keeping the front office area clean, organized, and well-stocked to create a positive first impression for our patients.
• Assisting with other duties as assigned.

Qualifications and Skills Required

• Successful completion of secondary education.
• A minimum of one year of experience in a similar capacity or relevant educational background.
• Exceptional organizational abilities, communication proficiency, attention to detail, and problem-solving skills.
• Advanced proficiency in utilizing computer applications, including Microsoft Word, Excel, and Outlook.
• Familiarity with dental terminology, procedural understanding, and familiarity with billing processes.
• Outstanding interpersonal skills with the ability to foster a collaborative team environment.
• Positive and cooperative attitude, driven by a genuine commitment to teamwork.

How to apply?

If you are ready to take on a rewarding role in dental care, please send your resume to reception@madisondentalstudio.ca.

Madison Dental Studio is an equal-opportunity employer. We are committed to creating an inclusive workplace free of discrimination and harassment. We celebrate diversity and are committed to creating an environment of respect and acceptance for all individuals.