Job description

User support technician 

Solutions Expert Inc.

Job details

• Location99 wyse road suite 1100Dartmouth, NSB3A 4S5
• Salary26.75 hourly / 35 hours per Week
• Terms of employmentPermanent employmentFull time
• Start dateStarts as soon as possible
• vacancies: 1 vacancy

• Overview

  Languages

  English

  Education

  • College/CEGEP

  Experience

  1 year to less than 2 years

  Responsibilities

  Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

  Additional information

  Personal suitability

  • Organized

  Employment groups Help - Employment groups

  This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth

  Who can apply to this job?

  Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

  If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.