Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Sweep, mop, wash and polish floors
• Dust furniture
• Vacuum carpeting, area rugs, draperies and upholstered furniture
• Make beds and change sheets
• Distribute clean towels and toiletries
• Clean and disinfect elevators
• Handle and report lost and found items
• Attend to guests' requests for extra supplies or other items
• Provide basic information on facilities
• Pick up debris and empty trash containers
• Perform light housekeeping and cleaning duties
• Address customers' complaints or concerns

Additional information

Work conditions and physical capabilities

• Work under pressure
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Excellent written communication
• Values and ethics