Job description

Job Summary

As Barbershop Assistant Manager at Regal Grooming Lounge and a member of the UBarber Academy management committee, the successful candidate will support daily operations, lead staff engagement, ensure exceptional client service, and contribute to the growth and structure of a professional grooming and training business.

Job Title: Assistant Manager

Location: 415 Hornby St, Vancouver, BC V6C 2Y2

Wage: $34.62/hour

Hours: Full-time, 30-32 hours/week

Key Responsibilities

- Supervise daily front-of-house operations, including scheduling, client check-in/out, and product sales.

- Oversee team performance, morale, and development through ongoing coaching and support.

- Handle customer escalations and ensure client satisfaction.

- Implement and monitor hygiene, health & safety standards.

- Assist with inventory tracking, ordering, and merchandising of grooming products.

- Support execution of marketing promotions and customer loyalty programs.

- Participate in curriculum planning, student service protocols, and online platform coordination.

- Contribute to decision-making around academy policies, communications, and international student support (including Brazilian market).

- Coordinate with instructors, marketing teams, and management to ensure high-quality student experience.

Employment Requirements

- Post-secondary education or equivalent experience in management, customer service, or vocational training.

- 2+ years of experience in a leadership role in a personal service business.

- Strong organizational and communication skills.

- Experience with staff supervision, scheduling, and client relations.

How to apply:

Please send your resume and cover letter to a.khoshaba@regalgrooming.ca