Job description

Company & Position Overview

Company Overview: The Coldstream Market is so much more than a local store; it is an integral part of a vibrant, family-friendly community in the Okanagan Valley. We offer a wide variety of products and services to meet the needs of our customers, such as gasoline, diesel fuel, and propane. Customers can find snacks, drinks, and other essentials at every gas station. We offer competitive fuel prices and are a popular choice among locals and travellers. The friendly and efficient service we provide makes it a convenient and enjoyable experience for our customers.

Position Overview: We are actively seeking an Assistant Manager to join our dynamic team. A great opportunity for someone who values small-town charm and natural beauty. You will work in a community that values local business but also provides endless possibilities. In this role, you will assist the Site Manager in overseeing daily store operations and ensuring a smooth and efficient environment. The ideal candidate should have strong leadership, organizational, and customer service skills.

Employer Information

Company’s Legal Name: 0943104 BC Ltd.

Company’s Operating/Business Name: Coldstream Market

Business Address: 9912, Kalamalka Rd, Coldstream, BC, V1B 1L7

Position Description

Position: Assistant Manager

Type of employment: Full-Time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 9912, Kalamalka Rd, Coldstream, BC, V1B 1L7

Salary & Benefits

Salary: $40.00 per hour

Overtime and Vacation Pay

Career Growth Opportunities

Night Shift premiums, Stable & full-time employment

Work-life balance through flexible and accommodating work environment

Referral Bonus: $1000.00 CAD (for current employees)

Relocation Assistance: $1500.00 CAD (for qualified candidates coming from different cities, provinces, or regions).

Job Responsibilities

• Operations Support: Assist the Site Manager in operational planning and oversee daily store functions to ensure a smooth and efficient customer experience.
• Team Supervision: Supervise staff activities, delegate tasks effectively, and ensure compliance with company policies, with a focus on maintaining exceptional customer service standards.
• Inventory Management: Oversee inventory control and product replenishment, placing orders for gas and retail items, organizing storage areas, and managing shelf displays to optimize product visibility.
• Equipment Oversight: Regularly inspect and maintain fuel pumps, POS systems, and other store equipment; arrange for repairs or replacements as needed to ensure safe operation in line with safety standards.
• Safety Checks: Conduct health, safety, and security checks to ensure compliance with provincial and federal regulations, including fire safety protocols, hazardous material handling, and emergency response plans.
• Market Analysis: Stay informed of consumer trends, seasonality, and local competitor activities to tailor product assortment and maintain a competitive edge.
• Supplier Negotiation: Negotiate with suppliers and vendors to obtain competitive pricing and establish strong relationships for reliable merchandise and fuel supply.
• Promotions: Develop and implement in-store promotions and loyalty programs to attract customers, working closely with the Site Manager to boost foot traffic and sales.
• Budget Management: Assist in budget oversight, monitor daily sales reports, control cash flow, and authorize expenditures within pre-defined limits to support store profitability.
• Customer Service: Provide excellent customer service by handling complaints and inquiries professionally, ensuring a positive shopping experience and encouraging customer loyalty.
• Hiring and Training: Oversee the hiring process with the Site Manager, participate in onboarding and training sessions for new staff, and foster a welcoming, supportive team environment that encourages retention.
• Scheduling: Organize and approve staff schedules to ensure coverage across all shifts, balancing labor costs with customer demand, and managing shift swaps and coverage in emergencies.
• Loss Prevention: Implement strategies to prevent loss, monitor high-risk areas, ensure security procedures are followed, and conduct regular audits to minimize shrinkage and theft.
• Performance Reporting: Prepare and analyze regular sales and operational reports, providing insights to improve store efficiency, meet performance targets, and implement corrective actions where needed.
• Financial Accuracy: Oversee financial reporting and reconciliation processes, including end-of-day reconciliations, cash handling, and deposits, ensuring accuracy and accountability.
• Work Culture: Foster a positive, inclusive work culture by promoting diversity, mutual respect, and open communication, ensuring all team members feel valued and supported.

Qualification & Requirements

• Demonstrated and relevant supervisory, leadership and managerial experience.
• Education in business or a related field would be an asset.
• Ability to lead and manage a team to achieve common goals in a fast-paced environment.
• Strong leadership skills with a commitment to fostering an inclusive and diverse workplace.
• Exceptional communication, organizational, and problem-solving abilities.
• Flexibility to work weekend shifts and adapt to the store's needs.

How to Apply?

Email: coldstreammarket2012@gmail.com

In Person: 9912, Kalamalka Rd, Coldstream, BC, V1B 1L7

When submitting your application, please ensure that your resume includes your current contact number for communication purposes. We appreciate your interest in joining Coldstream Market; however, only candidates who meet the outlined job requirements will be contacted for further consideration.

Selection Process

This position is intended for candidates with relevant education and/or retail experience, and applicants must submit a current resume clearly demonstrating how they meet the job requirements through applicable education and hands-on experience, including key responsibilities performed in previous roles; applications that do not reflect relevant qualifications may not be shortlisted. The selection process may include an initial telephone or virtual screening to assess qualifications, communication skills, and overall suitability for the role, followed by a final interview, along with reference checks to verify previous employment and performance and a background check where applicable. Only candidates who meet the job requirements and successfully complete the selection process will be considered, as Coldstream Market values professionalism, accountability, and a strong commitment to quality service.

Why Join Us?

0943104 B.C. Ltd., operating as Coldstream Market, is committed to maintaining a professional, respectful, and team-oriented workplace where employees are supported in their roles and encouraged to grow within the business. As a community-focused retail store, team members benefit from hands-on operational experience, consistent work practices, and opportunities to develop their skills in a stable retail environment. We value reliability, accountability, and teamwork in delivering quality service to our customers.

Coldstream Market is an equal opportunity employer and is committed to fostering an inclusive workplace that respects diversity and provides fair employment opportunities to all qualified individuals, regardless of race, ethnicity, gender, religion, age, disability, or any other protected characteristic.