Job description

Sales Supervisor

Brampton, ON

L6T 3R5

22.00 hourly/ 30 hours per week

Permanent employment

Full time

Starts as soon as possible

Overview

Languages:  English

Education:

Secondary (high) school graduation certificate
or equivalent experience

Experience

1 to less than 7 months

Responsibilities

Tasks

• Supervise and coordinate the daily activities of sales and customer service staff.
• Assign duties, prepare work schedules, and monitor employee performance.
• Train new employees and provide ongoing coaching to ensure excellent customer service and sales performance.
• Resolve customer complaints and ensure customer satisfaction.
• Develop and maintain relationships with independent optical stores, optometrists, optical clinics, and eyewear retailers.
• Assist in identifying and developing new wholesale customer accounts throughout Ontario.
• Coordinate quotations, order processing, invoicing, and customer follow-up.
• Monitor inventory levels and coordinate with management regarding stock replenishment and order fulfillment.
• Prepare weekly and monthly sales, inventory, and customer activity reports.
• Assist in implementing sales promotions, marketing initiatives, and trade show activities.
• Authorize routine returns, exchanges, and customer service adjustments in accordance with company policies.
• Ensure compliance with company policies and maintain high standards of customer service.
• Support the achievement of company sales objectives and perform sales and customer service duties as required during the company's growth.

Additional information

Work conditions and physical capabilities
Fast-paced environment
Work under pressure

Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Ability to distinguish between colours
Standing for extended periods
Bending, crouching, kneeling

Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player
Dependability
Initiative
Judgement
Ability to multitask

Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
Support for newcomers and refugees
Support for youths
Support for Veterans
Support for Indigenous people
Support for mature workers
Supports for visible minorities

How to apply
Direct Apply
By Direct Apply

Additional ways to apply
By email

2566805on@gmail.com

What you must include in your application:
Answers to the following screening questions:

Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you currently a student?
Are you willing to relocate for this position?
Do you have experience working in this field?
Do you live near the job location?
Do you meet the language requirements listed in the job posting?

All applicants are welcome to apply, including Canadian Citizens, Permanent Residents First Nations, New Immigrants or Newcomers, Youth, and anyone from underrepresented groups.

We thank all applicants for their interest but only those selected for an interview will be contacted.